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PRIVACY POLICY

 

This Privacy Policy is in effect as of January 31st, 2020. 

 

At DSF Coaching Limited, we are committed to protecting your privacy. This privacy policy explains what information we collect, how your information is collected, and how we may use it.

 

The privacy of your information is of upmost importance to us. If you have any further questions relating to how we use and store your information please contact us and we will provide a response within 7 days. 

 

  • DSF Coaching Limited requires that all of our clients sign a Coach-Client Agreement prior to initiating service. This acts as the legal contract for the service.

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  • For children under the age of 18, DSF Coaching Limited needs the consent of a parent/guardian for the Coach-Client Agreement.

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  • When you conduct a transaction on our website, DSF Coaching Limited collects the personal information you give us such as your name, address and email address for your protection. Your personal information will be used for the specific reasons stated only.  If it is stored, then it is done so on a password encrypted laptop and storage device.

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  • The DSF Coaching websites (.com and .co.uk) are hosted on the Wix.com platform. Furthermore, the products available are hosted on the Wix.com Store platform. Wix.com provides us with the online platform that allows us to inform you about our services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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  • The DSF Coaching Limited websites (.com and .co.uk) may link to other websites and DSF Coaching Limited is not responsible for the privacy policies or practices of those websites or any other third party. 

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  • Cookies:  Cookies are very small text files that are stored on your computer when you visit some websites.  We use cookies to help identify your computer so DSF Coaching Limited can tailor your user experience, track shopping basket contents and remember where you are in the order process (when applicable). You can disable any cookies already stored on your computer, but these may stop the DSF Coaching Limited website from functioning properly.  Cookies are sent by web servers to your web browser and stored by the web browser. The information is then sent back to the server each time the browser requests a page from our site.  This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

 

This website uses cookies.  By using this website and agreeing to this policy, you consent to DSF Coaching Limited’s use of cookies in accordance with the terms of this policy. 

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DSF Coaching Limited uses Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to my website is used to create reports about the use of the website. Google may also store and use this information.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to send updates about our company, or as otherwise necessary to contact you to enforce our contract, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail unless you explicitly tell us not too.

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  • DSF Coaching Limited may at times create hardcopy or digital notes during or after a coaching session and keep these for the Record Retention Policy period. 

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  • Record Retention Policy. When these are created digitally, they will be stored on encrypted storage devices.  When these notes are hardcopy, they will be stored in a locked storage area.  Both hardcopy and digital notes will be retained for 1 year from the date of the last appointment (or cessation of the Coaching Agreement) and will be destroyed up to 2 years from the date of the last appointment (or cessation of the Coaching Agreement).

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  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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  • If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dsfcoaching@gmail.com.

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